Customer Service Representative
3909 views | Apply Before: 2024-12-28
Job Summary
No. of Vacancy
1
Job Type
Full Time
Offered Salary
NPR 18000 - 25000 Monthly
Gender
Any
Career Level
Entry Level
Category
N/A
Experience
6 months of working experience
Preferred Education
+2 completed
Location
Dhumbarahi, Kathmandu
Apply Before
2024-12-28
Job Description
- Reply to messages
- (Instagram, WhatsApp, calls)
- Record orders in Excel sheet
- Record orders in Logistics portal like NCM
- Pack and dispatch the product to delivery person
- Call and inform customers that their parcel is on the way.
- Handle customer exchanges/complaints/repair requests.
- Check and verify customer payments.
- Count and record inventory.
- Take orders from website
- Call leads from website
Job Specification
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- 10+2 Completed or Bachelor Running
- Able to read and speak both English and Nepali languages
Aroan
Aroan came from an obsession over the years to find light, comfortable, weatherproof, quality outdoor clothing designed and produced in Nepal also suited for the urban environments. Unsatisfied with all the available options, we started Aroan.
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