• Provide prompt and professional customer service via email, chat, and phone.
• Accurately enter and manage data in our systems.
• Collaborate with cross-functional teams to resolve customer inquiries and improve processes.
• Maintain a high level of attention to detail in all tasks.
• Contribute to a positive and friendly team environment.
• Continuously learn and adapt to new tools, processes, and team dynamics.

Requirements:

• Fluent in English (both written and spoken).
• Strong communication and interpersonal skills.
• Friendly, approachable, and customer-focused attitude.
• Ability to work effectively in a team and independently.
• Prior experience in customer service or data entry is a plus but not mandatory.

Skills Required:

• Proficiency in Microsoft Excel.
• Excellent writing and speaking skills for clear and professional communication.
• Strong organizational skills to manage multiple tasks efficiently.