Enterprise Technical Support
4194 views | Apply Before: 2024-10-12
Job Summary
No. of Vacancy
1
Job Type
Full Time
Offered Salary
Negotiable
Gender
Any
Career Level
Mid Level
Category
N/A
Experience
Fesher’s can apply, ISP experience is an added advantage.
Preferred Education
Plus 2 or Diploma in IT preferred.
Location
Dhalkebar Branch
Apply Before
2024-10-12
Job Description
- Responsible for providing field support to enterprise customers.
- Detect and respond to alarms, open tickets, and assist with troubleshooting as required.
- Take appropriate action including site visits to resolve the issue within the given time frame.
- Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate.
- Should be able to troubleshoot issues related to Routers, switches, and Wi-Fi access points.
- Should be able to do structured cabling and install network equipment and IPTV.
- Contribute to a daily activity report and support troubleshooting activities as required.
Job Specification
- Plus 2 or Diploma in IT preferred.
- Fresher’s can apply, ISP experience is an added advantage.
- Technical understanding of internet and network technologies.
- Strong written/verbal communication skills.
- Ability to work in a tight schedule and shifts.
- Two-wheeler with driving license is compulsory.
Dish Media Network
Dish Home is the leading DTH service provider in Nepal offering true digital HD TV channels. Get experience of True HD with range of affordable packages.
FOR SECURE PAYMENT
FOR EMPLOYER