A Microsoft 365 expert for an RTO (Registered Training Organization) college typically handles several key responsibilities to ensure smooth and efficient use of the platform for educational and administrative tasks. Here are some common tasks they might perform:

1. SharePoint Management: Setting up and maintaining SharePoint sites for document sharing and collaboration, managing permissions and access control, and ensuring proper file organization and sharing.
2. OneDrive Setup and Support: Configuring OneDrive for Business to enable seamless cloud storage and file sharing for staff and students, ensuring proper syncing and access across devices.
3. Outlook Setup and Troubleshooting: Setting up and configuring Outlook email accounts for staff and students, managing email distribution lists, and troubleshooting email-related issues.
4. Teams Setup and Management: Setting up Microsoft Teams for communication and collaboration, including creating channels, integrating with other tools, and managing permissions and settings.
5. User Account Management: Managing user accounts, adding/removing users, assigning appropriate licenses, and setting up security protocols like multi-factor authentication.
6. System Integration and Automation: Integrating Microsoft 365 tools with other software and systems used by the college, such as Learning Management Systems (LMS), and automating workflows to improve efficiency.
7. Troubleshooting and Support: Providing technical support for any issues that arise with Microsoft 365 applications, including resolving errors, assisting with updates, and ensuring smooth operation of the platform.
8. Data Security and Compliance: Ensuring that all Microsoft 365 services comply with data protection and privacy regulations, including managing security settings and performing audits when necessary.
9. Training and Guidance: Offering training sessions for staff and students on how to effectively use Microsoft 365 tools like Teams, SharePoint, OneDrive, and Outlook.

•  Microsoft 365 expert helps the RTO college optimize the use of Microsoft tools for better collaboration, communication, and administrative efficiency.