Key Responsibilities:
- Support Medical Coders: Assist in gathering necessary documents and information for coding, ensuring that all encounter notes and treatment details are available for coders to process.
- Assist with Insurance Verification: Help the insurance verification team in gathering patient insurance information and entering data into the system.
- Claims Documentation: Prepare and organize patient claims, ensuring that all necessary information is included before submission to insurance providers.
- EOB & Payment Posting Support: Assist in processing and posting Explanation of Benefits (EOBs) by checking payment amounts and reconciling discrepancies.
- Denial Management Assistance: Help the team with tracking denied claims, gathering additional information, and assisting in resubmissions.
- Provider Credentialing Support: Assist in maintaining accurate and up-to-date records for credentialing, ensuring that all documents are filed correctly.
General Administrative Tasks: Assist with day-to-day administrative tasks such as filing, scanning, scheduling, and managing communication between teams.