• Assist shoppers locate the products and goods they desire
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate Cross-selling of products
• Perform cash processing and card payments
• Responsible for stock management and replenishment
• Answer queries from shoppers
• Guide and give advice to customers on product selection
• Keep the store clean and tidy; this includes folding clothes and hanging
• Attach price tags to merchandise
• Look out for shoplifters; responsible for security within the store as well as watching out for fraudulent credit cards etc.
• Coordinate with the online Sales Representatives team and interns to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services

• Proven work experience as a sales representative in showroom or similar role
• Understanding of the retail sales process
• Familiarity with dealing with different types of customers 
• Knowledge of inventory stocking procedures
• Basic math skills
• Knows how to use POS system, Fonepay/Esewa portals, and MS Excel
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexible to work on Saturdays 
• High school degree/ Bachelors Degree

What We Offer

• A working environment in a start-up setting, and the unique opportunity to learn from industry experts in retail, e-commerce, digital marketing, and the content production sector. Growth opportunity where you can climb up the hierarchy.
• Hands-on experience in leading a team and growing a business
• Rigorous training and exposure in team management, leadership, online marketing, e-commerce operations, decision-making
• Employee Discount Voucher for self & family, Accidental Insurance, Medical Insurance.