We are looking for a dedicated and organized RMA (Return Merchandise Authorization) Assistant to join our team. The ideal candidate will be responsible for managing return processes, maintaining records, and providing excellent support to ensure a smooth workflow.

• Assist in handling and processing RMA requests.
• Maintain accurate filing and bookkeeping of RMA records.
• Update and manage databases for returned items and warranty claims.
• Coordinate with suppliers and customers to resolve product return issues.
• Provide clear communication and updates on RMA status to stakeholders.
• Ensure timely and efficient processing of all RMA documentation.
• Perform general office duties and assist in other administrative tasks as needed.

• Bachelor’s degree completed or currently pursuing.
• Proficiency in Microsoft Office (Word, Excel, etc.).
• Good communication skills, both written and verbal.
• Polite, professional demeanor with a customer-focused attitude.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• 1 Year experience in RMA or Adminstrative field