Monitor the daily operations of the organization and ensure that all activities are running smoothly
Develop and implement strategies to improve operational efficiency
Supervise all branches and ensure that all operations are carried out in line with organizational policies and procedures
Communicate with supervisors to ensure smooth operations
Responsible for networking, programming, IT repair and maintenance.
Review vendor contracts and coordinate IT purchases (hardware, software and services) to ensure effective deployment of solutions aligned with user need
Ensure compliance with all regulations and laws
Manage and motivate staff to ensure high performance and productivity
Develop and implement strategies to improve customer service
Resolve operational issues and problems in a timely manner
Job Specification
Proven experience as an Operations Department or in a similar role
Strong leadership abilities with a track record of managing diverse teams and driving business growth.
Excellent problem-solving and decision-making capabilities.
Proficiency in using operations management software and tools.